Capstone Experience (Business Metrics) 2 Assignment

Capstone Experience (Business Metrics) 2 - Assignment Example Current ratio helps in calculating the firm’s ability to pay its short-term liabilities. It is calculated by dividing the current liabilities with the current assets (Mowen, Hansen, & Heitger, 2011). Using the on time delivery indicator to predict stock-out helps in measuring the operational efficiency of the business unit (Bidgoli, 2010). This follows from the derivation of information that ensures that the unit maintains sufficient stock for its operations. The gross operating profit per available room measures the competitiveness of the unit. This follows from the use of the rates to give measures that can maximize profitability of the unit. The current ratio seeks to measure the decision-making capacity. It gives insight into the prevailing financial situation, thus prompting appropriate actions to safeguard financial stability. The business unit seeks to maintain good relations with creditors. Therefore, the current ratio helps the business unit to preserve the trust of the organization’s creditors, by showing when there is need to negotiate with them on payment. The gross operating profit per available room assists the business in seeking a competitive edge in its operations. More to these, the stock-out predictor aligns to the unit’s strategy of promoting customer satisfaction (Stair & Reynolds,

Levers of Control, Balanced Scorecard 1, Non-Financial Performance Article

Levers of Control, Balanced Scorecard 1, Non-Financial Performance Measures - Article Example The writers say that there are still a lot of firms which do not realize the importance of nonfinancial performance measures and have no such procedures to measure them, on other hand there are many others which only use off the shelf procedures and frameworks for measuring it and do not dig deep to track the activities which actually affect the framework. Companies make many mistakes in using these off-the-shelf and even their own frameworks one of which is that they do not link the measures to the strategy and don’t know that which nonfinancial performance measure they should track. In their research they found that only 30% firms have developed their own causal models which develop cause-and-effect relationship between chosen drivers of strategic success and outcomes. Second mistakes the companies make is that even after developing causal models they do not validate the link between the selected measures and strategy, i.e. afterwards they do not examine the results to verif y that if their selected measure is actually contributing towards the goal or not, or to what extent it is effective for achieving goal, so that it may be weighed accordingly and thus they remain fail to determine the relative importance of each measure and resultantly they fail in proper allocation of resources. During their research they found that out the firms that develop causal models, only 21% of them validated the link between measures and strategy. The third mistake made by the firms is that they do not establish right performance targets. Because right performance is only beneficial or fruitful upto a certain extent and after that point it produces diminishing or even negative returns, so it’s very important to set a level for right performance so that resources are not wasted into non-productive or counterproductive activities and may be directed towards more productive factors. Fourthly, about 70% of the firms that build causal models and validate links between se lected measures and strategy and set right performance targets, adopt such metrics to measure the results which lack statistical validity and reliability. To solve the four problems discussed above writers have lined a six step procedure according to which; firstly, a causal model should be developed on the basis of the hypothesis in the strategic plan. Secondly, firm should pull up the useful data from already available data and by using all of the available data and systems of all of the departments. Thirdly, collected data should be turned into information by using different statistical tools and models. Fourthly, ongoing reassessment of results should be done regularly and causal model should be refined accordingly because effectiveness of different activities goes on changing with the passage of time and new activities/ factors keep on emerging. At fifth, results and conclusions of data analysis should be used in decision making and for future planning. Finally, results and out comes should be assessed to see the effectiveness of action plans. The writers are right in concluding that nonfinancial performance measures are more effective if they are based on more sophisticated qualitative and quantitative inquiries into the factors actually contributing to the economic results. The article â€Å"How new top managers use control systems as levers of strategic renewal†

A Change of Heart Essay Example for Free

A Change of Heart Essay A Change of Heart I was only fourteen years old. The time had come for me to make a decision, to choose between two destinies. It was the time for me to decide whether I would maintain the plain look and keep my mom jeans, or whether I would ditch those loser jeans and go with the sleek skinny jeans. Though most people wouldn’t consider this a matter worth debating over, it reached the highest of my concerns. Knowing the knowledge that we live in a judgmental world, a place where people judge based on outward appearance, I went with the choice that was clear; I must invest in the skinnies. The mall was the place for a guy like me to be! After me and my brother arrived, we browsed a large variety of pants. Red, yellow, black, and white, the clothing stores contained many unique fashions and colors. The prices made everything easy: the higher the price, the better the product! Due to my brother, who has the fashion sense of a queen, I was bound for the looks of awesomeness. He would tell me what matches and what does not. I trusted him. After all, it was him that got me interested in this style! Now that I have this tremendous change of heart, there ain’t no going back. Never in a million years would I trade a pair of my tight-around-the-booty jeans for a yucky, bland pair of mom jeans like I used to have. I remain thankful for the fun tradition me and my brother have of broin’ out together at the mall and movies. The memories and knowledge I have gained goes higher than any mountain I’ve ever climbed.

Father Franz Boas--Father of American Anthropology Essays -- essays pa

Father Franz Boas--Father of American Anthropology Franz Boas is often referred to as the father of American anthropology because of the great influence he had in the lives and the careers of the next great generation of anthropologists in America. He came at a time when anthropology was not considered a true science or even a meaningful discipline and brought an air of respectability to the profession, giving those who followed a passion and an example of how to approach anthropology. Boas directed the field studies and trained such prominent anthropologists as Alfred Louis Kroeber, Robert Lowie, Margaret Mead, as well as others. Although he did not leave as his legacy any specific line of thought, he left a pattern that was followed by numerous scientists in the next generation. Franz Boas studied physics and geography in Germany and left to pursue his hypothesis on was born and raised in Germany and studied physics and geography. After receiving his doctorate in geography he left Germany and went to Baffin Island to test his hypothesis on Arctic geography. While he was there he became fascinated with the Eskimos and how they lived. From then on he was no longer a geographer but an Anthropologist. Boas was Jewish and was criticized all his life about being Jewish. His work showed his resentment of Anti-Semitism, reflecting the belief that all men are created equal. At the time anthropology was based on the beliefs of men like Tylor and Spencer who believed in evolutionary theories that stated that some people are more evolved than others. They believed in categorizing different cultures depending on how evolved they were. These men also did not do any field work, they received their information from missionaries, government officials, and other people who traveled the world. They categorized cultures by putting them into a line starting with barbarians and ending with white people. Anthropologists then ranked them depending on how civilized they thought they were. They also felt that people at the high end of the line(whites) had one time been where these other cultures are and feel this sort of a â€Å"psychic unity† towards them. Boas was the first anthropologist to do field work. He believed it was essential to live with certain cultures to get the real feel of what they were like. He be... ...tists who were trying to get the larger picture. Boas was interested in studying a very small and specific window of time, which came from the data that he collected while performing the field work he deemed necessary to analyze a culture. There is no question that anthropology as a discipline and as a science took on a new life after the arrival of Frank Boas. Not only did anthropology gain respect in the scientific and the â€Å"civilian† world, but also it gained respect in the anthropological field as well. The work that Boas performed, both in studies and in organization skills, were testaments to a man who has given so much to the discipline. He was able to profoundly influence a number of thinkers and scientists in his own field the validity of his methods of work and get them to institute them across the board for use by all anthropologists. Boas was able to do this not only for himself, but more importantly, for the generations of American anthropologists after him. The influence that he had on Mead, Radin, et. al. is quite remarkable and needs to be noted. Boas’ role and honor as the head of American anthropology is well documented and most deserved.

Service Management and Customer Relation †Service Quality Essay – Hilton Hotels

Service Management and Customer Relation – Service Quality Essay Hilton is a global hotel chain which has much success in their many hotels across the world. Their service is exceptional thanks to their employees and their ability to relate to their customers. The Hilton airport hotel in Copenhagen is a good service operation because of its clear site-map and direction. This amazing location gives you a perfect way to store your baggage in the last minutes and lets you escape the early morning drive to the airport, because it takes two minute walk to the airport.The market segment is those who stay overnight waiting for a plane and those who spend quality time there, either as a businessman or a tourist. The service quality is good when the expectations of the market segment are met. For this, the enterprise needs to provide both professional and leisure activities, such as high-class services, professional meeting rooms, spa, gym and extravagant restaurants. The delivery syst em refers to the correspondence between the employees and the customers during their stay in a hotel.It is the most important way to provide high quality service, because it combines the customer, the technology and the procedure of deliverance. Hilton maintains high-quality service through their well-trained and carefully chosen employees and it shows via the high number of satisfied customers. Hilton’s image reflects elegance and class, yet they are able to cater to different needs. The quality has become part of the Hilton’s image due to the hard working employees and the memorable experience it is able to provide.The quality is further enhanced thanks to the high level of attention paid to the sustainability of the hotel in general. High expectations have become part of Hilton’s image as well and this is part of what makes the service of excellent quality. Service quality is part of what the culture of Hilton stands for. Integrity, teamwork and leadership ar e the main values of Hilton and these bind together to be able to provide high quality service, due to the constant attention and training of their employees and their welfare, so that they can be comfortable in providing top-notch quality.Hilton teaches their employees how to act in different situations and this allows it to become such a high standard. The Hilton Airport Hotel in Copenhagen is only one of many hotels in the popular chain, but in unison they all display the same level of high quality in their service and staff and this makes Hilton a favorable destination and a high-quality business.

A Literature Review Of The Norovirus - 928 Words

The following is a literature review of the Norovirus. According to Prasad, Hardy, Dokland, Bella, Rossmann and Estes, Norovirus is classified as a virus belonging to the Caliciviridae family. The genus Norovirus has only one species known as the Norwalk Virus (NV) and a number of serotypes. These strains of Norovirus are classified genetically into five genogroups, namely GI, GII, GIII, GIV and GV. Only viruses in the GI and GII genotypes affect humans. Noroviruses under GI genotype include the Southampton Virus and the Norwalk Virus. Noroviruses under GII genotype include the Lordsdale Virus, Hawaii Virus, Mexico Virus, Bristol Virus and the Snow Mountain Virus. The rest of this paper covers the characteristics of the Norovirus, the diseases it causes, its diagnosis and treatment, its hosts and finally its prevalence in the United States. Figure 1 shows the appearance of the Norovirus, as taken using X-ray diffraction method by Prasad et al. Figure 2 shows other characteristics of the virus (Swiss institute of Bioinformatics). Figure 1: Crystallographic structure Figure 2: Other characteristics The distinguishing characteristics of the Norovirus, as shown in Figure 1 and Figure 2, include Icosahedral geometry, amorphous surface structure, non-enveloped capsid and varying capsid diameters. Virus particles with a capsid diameter exceeding 38nm have a T=3 symmetry while virus particles with capsid diameter not exceeding 23nm have aShow MoreRelatedThe Prevention of Nosocomial Infections2337 Words   |  9 Pagesviruses, which I believe are Norovirus, Influenza and Varicella Zoster Virus. I will primarily focus my essay on these viruses while also highlighting the optimisation of new detection methods in diagnostic specimens. (2. Nosocomial Viruses: †¢ Norovirus Noroviruses are now accepted widely as a major cause of acute gastroenteritis in both developed and developing countries, primarily in the healthcare environment (Thorne Goodfellow, 2014). I believe that Norovirus is one of the most pathogenicRead MoreInfectious Disease Prevention And Control2711 Words   |  11 Pagesprogress and change. Literature Review In my first source â€Å"Detecting the Norovirus Season in Sweden†, this study chose to research common search histories people have used in order to anticipate an infection outbreak. Edelstein used the example of tracking influenza outbreaks via Internet searches to use as surveillance. This report also tracked the number of gastroenteritis cases entered into computer systems as well as the number of calls made from patients reporting possible norovirus symptoms. AccordingRead MoreAn Evaluation of an on-Farm Food Safety Program for Ontario Greenhouse Vegetable Producers; a Global Blueprint for Fruit and Vegetable Producers51659 Words   |  207 PagesVegetable Growers. It is imperative that industry and government alike continue to fund real-world practical research and continue to develop the food safety professionals of tomorrow. February 6, 2005 Ben TABLE OF CONTENTS Chapter 1. A Review Of Current And Relevant Publications Relating To The Development Of Risk-Based On-Farm Food Safety Practices For Produce In Canada. 1 Introduction 1 Microbial food safety 2 Risk analysis 5 Risk 7 Risk-based food systems 14 MicrobialRead MoreEssay on Clinical Practice Have Been Revolutionised by PCR1825 Words   |  8 Pagesbeen in clinical practice. The purpose of the essay is to discuss how PCR have revolutionised clinical practice. Method: PubMed Central (The U.S. National Institution of Health) has been used predominantly as a source of primary literature. Some secondary literature has been used for definitions and to advance the understanding the methods of PCR. Search engine also have been used throughout the essay for other journal and websites. Discussion: Prenatal diagnosis of sickle cell anaemia is oneRead MoreLiterature Review : Hand Hygiene3082 Words   |  13 Pages Literature Review - Hand Hygiene Tyree Berlin East Tennessee State University July 12, 2015 Introduction Hand hygiene compliance is often neglected by health care workers, even though it puts patients at risk for infection. According to the World Health Organization (WHO) (n.d.) there are over 1.4 million Health-Care Associated Infections (HAIs) at any given time, therefore the issue of hand hygiene can not be neglected. Patients in all health care settings are at

Othello As A Tragic Hero - 872 Words

Known as a talented, noble general throughout all of Venice, Othello is transformed into a crazy, senseless man. William Shakespeare uses the idea of a tragic hero in almost all of his dramas. A tragic hero can be described as a person of high status who is neither completely good nor completely evil, possesses a tragic flaw, and leaves this flaw to be the reason for his/her downfall. Othello believes he can trust one of his soldiers, Iago, who is determined to seek revenge on Othello for not promoting him to be a lieutenant. Othellorsquo;s temper, insecurities, and jealousy are what causes his decline of his social and mental status. Othello can be described as a tragic hero because he is a well-known general of high status, possesses tragic flaws of insecurity, jealousy, and easily-triggered anger, and allows these flaws to lead to his own decline, as well as death. nbsp;nbsp;nbsp; From the beginning of Act 1, Othello is referred to as ldquo;generalrdquo;, showing the other charact ersrsquo; respect for him. In his analysis of Othello, Berthoud says how Shakespeare presents Othello as ldquo;an Othello whose occupation involves the upholding of order and justicerdquo; (Berthoud). Cassio talks to Othello and reveals to him how the people of Venice will need Othello to go to Cyprus and defeat the Turkish fleet. However, when he is being accused of placing some sort of voodoo or poison on Desdemona, Othello states, ldquo;Rude am I in my speech/ And littleShow MoreRelatedOthello: Othello a Tragic Hero1478 Words   |  6 PagesOthello: Othello A Tragic Hero If one reads Shakespeares Othello, they can come to the conclusion that it might be one of the his most tragic plays ever written by Shakespeare. Romeo and Juliet, is probably the most famous of his tragic plays, but Othello, has characteristics that, I think make it even more tragic then his other plays, and therefore for that reason, you can say that Othello is the most tragic hero. Othello is a noble man, one who has grace with the ladies but also possessesRead MoreOthello as Tragic Hero1578 Words   |  7 PagesIn what ways does Shakespeare present Othello as a typical tragic hero? Professedly, Shakespeare appears to present Othello as tragic hero, exposing his tragic flaw, which consequently leads to his downfall, through his use of language, structure and form. It could be argued ‘Othello’ appears to conform to Aristotle’s principles of tragedy, of the noble protagonist who undergoes perpetia and endures suffering, resulting in his ultimate downfall due to harmatia, which he eventually realises, providingRead MoreOthello is Not a Tragic Hero Essay1481 Words   |  6 PagesOthello has been described as one of William Shakespeare’s most popular plays because the play focuses on its themes of good and evil, military, politics, love and marriage, religion, racial prejudice, gender conflict, and sexuality; but the controversy and debate surrounding Othello is â€Å"Why is Othello a qualification for a tragedy?† Most readers are aware of the many famous deaths or acts of death within the Shakespearean plays. And when the main characters die in Shakespeare’s plays, indeedRead MoreIs Othello a Tragic Hero? Essay1479 Words   |  6 PagesTo what extent can Othello be considered a ‘tragic hero’? The extent of which Othello is a tragic hero has been open to much debate; the basis on which he is judged falls to Aristotle’s established view of the crucial elements that distinguish whether a person is truly tragic. According to Aristotle, a tragic protagonist is a nobleman or person from high status, who contributes to his own demise and illustrates a flaw or weakness in judgment. The tragic protagonist must make a fall from a highRead More Othello - The Tragic Hero Essay796 Words   |  4 Pages Othello: The Tragic Hero In William Shakespeare’s Othello, Othello is the tragic hero. He is a character of high stature who is destroyed by his surroundings, his own actions, and his fate. His destruction is essentially precipitated by his own actions, as well as by the actions of the characters surrounding him. The tragedy of Othello is not a fault of a single villain, but is rather a consequence of a wide range of feelings, judgments and misjudgments, and attempts for personal justificationRead MoreWhy Is Othello A Tragic Hero1465 Words   |  6 Pagestragedy his protagonists are often given flaws in their character and hence, are suitably named tragic heroes. The downfall of these protagonists is often a result of their own character flaws and unfortunately, they suffer a doomed and unhappy ending. While the tragic hero is flawed they must also be honorable and worthy of the audience’s understanding and sympathy. On a quest for righteousness the tragic hero often goes through immense s uffering which is why the audience can feel bad for him. ForRead MoreOthello as a Tragic Hero Essay723 Words   |  3 PagesOthello is a tragic hero because of his greatnesses and his weaknesses. He is a noble man who possesses all the qualities of a military leader, which he is. He has control over himself and shows courage as well as dignity. Just as Othello is a virtuous man there are some flaws within him, these flaws complete him ff as a tragic hero. Othello is often blinded by trust and can not see a person for who they really are. He trusts the people around him even when they mean to afflict harm upon him. ThroughRead More Othello the Tragic Hero Essay912 Words   |  4 Pagestrait takes people over, controls their thoughts and persuades them to do stupid things. William Shakespeare portrayed this flaw extremly well in the play Othello. IN the play, Othello, is a character who seems almost perfect, but his flaw jealousy is brought out but his trusted companion Iago. This trait makes Othello the tragic hero due to the fact that he sacrifices his life in good name. When being accused of â€Å"witchcraft† by Barbantio ( Desdemonas father) and senators he Read MoreShakespeare s Othello As A Tragic Hero1517 Words   |  7 Pageswonder, who is Aristotle and why does he label Shakespeare’s play, Othello, as a tragedy? Aristotle is a famous Greek philosopher who defines Shakespeare’s character, Othello, as a tragic hero. Many parts in Othello tell the readers that the play is a tragedy, such as jealousy, arguing, and death, which makes the play famous and delightful to read. Aristotle has identified many common traits or characteristics that a tragic hero requires. In Shakespeare s play, Aristotle defines many featuresRead MoreOthello : An Aristotelian Tragedy And Tragic Hero1604 Words   |  7 PagesOthello, an Aristotelian Tragedy and Tragic Hero When reading a story, specifically a tragedy, what stands out? Tragedy often enables its audience to reflect on personal values that might be in conflict with civil ideas, on the claims of minorities that it neglected or excluded from public life, on its on irrational prejudices toward the foreign of the unknown (Kennedy Gioia, 2103, p. 857). Readers feel sympathy for the characters, especially the tragic hero. Othello, the Moor of Venice is